Cancellation policy

Orders can be cancelled free of charge within the first 24 hours after being placed, as long as they have not been prepared or shipped.

If you wish to cancel your purchase, please contact us as soon as possible at info@sumaycacao.com and include your order number or name.

After this period, cancellations cannot be processed, as these are food products prepared and handled by hand.

Thank you for your understanding and for supporting conscious small businesses.