Refund policy

As this is a food product, returns or exchanges are not accepted once the purchase has been made.

We appreciate your understanding and trust in Sumay Cacao.

If you have received a defective or incorrect product, please email us at info@sumaycacao.com within 48 hours of receiving your order. We will carefully review your case on an individual basis.

Thank you for valuing this ancestral medicine and for helping us preserve its integrity.